Terms & Conditions

Last Updated: December 2024

1. Agreement to Terms

Welcome to Tejas Civils. These Terms and Conditions ("Terms") govern your use of our website, mobile application, and educational services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use our Platform.

2. Our Services

Tejas Civils provides online educational services for UPSC and UPPCS civil services preparation, including:

  • Online courses and programs (UPPCS Mains Papers 5 & 6, etc.)
  • AI-powered learning tools (EvalX, CoachX, iMCQ)
  • Test series and practice materials
  • Study materials and e-books
  • Live and recorded classes by Amit Sir
  • Free resources and current affairs updates

3. User Accounts

3.1 Registration

To access certain features of our Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

3.2 Account Restrictions

You may not create an account if you are under 18 years of age, unless you have parental consent. One person may not create multiple accounts. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Course Enrollment and Payment

4.1 Course Pricing

All prices are displayed in Indian Rupees (INR). We reserve the right to change prices at any time, but price changes will not affect courses you have already purchased.

4.2 Payment

Payment must be made at the time of enrollment. We accept various payment methods as displayed on our Platform. All payments are processed securely through third-party payment processors.

4.3 Course Access

Upon successful payment, you will receive access to the enrolled course. Access duration varies by course and will be clearly specified at the time of purchase. Most courses provide lifetime access unless otherwise stated.

5. Intellectual Property Rights

5.1 Our Content

All content on our Platform, including but not limited to:

  • Video lectures and recorded classes
  • Study materials, notes, and e-books
  • Test papers and practice questions
  • AI tool algorithms and outputs
  • Graphics, logos, and design elements

is owned by Tejas Civils and protected by copyright, trademark, and other intellectual property laws.

5.2 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our content for your personal, non-commercial educational purposes only.

5.3 Restrictions

You may not:

  • Copy, reproduce, or distribute our content
  • Modify, create derivative works, or reverse engineer our Platform
  • Share your account credentials or course access with others
  • Download or store content (except where explicitly permitted)
  • Use our content for commercial purposes
  • Remove any copyright or proprietary notices

6. User Conduct

You agree not to:

  • Use the Platform for any unlawful purpose
  • Harass, abuse, or harm other users or instructors
  • Impersonate any person or entity
  • Interfere with or disrupt the Platform's operation
  • Attempt to gain unauthorized access to any part of the Platform
  • Upload viruses or malicious code
  • Scrape, spider, or crawl the Platform
  • Post false, misleading, or defamatory content

7. AI Tools Usage

Our AI-powered tools (EvalX, CoachX, and iMCQ) are designed to enhance your learning experience:

7.1 EvalX - Answer Evaluator

EvalX provides AI-powered evaluation and feedback on your mains answer writing. While we strive for accuracy, the feedback is generated by AI and should be used as a learning aid, not as definitive expert evaluation.

7.2 CoachX - AI Mentor

CoachX offers personalized guidance based on your performance. The recommendations are algorithmically generated and supplement, but do not replace, human mentorship.

7.3 iMCQ - Adaptive Practice

iMCQ adapts to your performance level. The difficulty adjustment is designed to optimize learning but may not perfectly match exam difficulty levels.

8. Refund and Cancellation Policy

Please refer to our separate Refund Policy for detailed information about refunds and cancellations.

9. Disclaimers and Limitations

9.1 Educational Content

Our courses and materials are designed to assist in UPSC/UPPCS preparation. However, we do not guarantee any specific exam results or selection. Your success depends on various factors including your dedication, effort, and exam performance.

9.2 Platform Availability

We strive to maintain Platform availability but do not guarantee uninterrupted access. We may suspend or modify services for maintenance, updates, or improvements without prior notice.

9.3 Third-Party Content

Our Platform may contain links to third-party websites or resources. We are not responsible for the content, accuracy, or availability of such third-party resources.

10. Limitation of Liability

To the maximum extent permitted by law, Tejas Civils shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or data
  • Exam failure or non-selection
  • Service interruptions or technical issues
  • Errors in content or AI-generated feedback

Our total liability shall not exceed the amount paid by you for the specific course or service giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Tejas Civils, its instructors, and affiliates from any claims, damages, losses, or expenses arising from your violation of these Terms or your use of the Platform.

12. Termination

We reserve the right to suspend or terminate your account and access to the Platform at our sole discretion, without notice, for conduct that we believe:

  • Violates these Terms
  • Is harmful to other users or our business
  • Exposes us to legal liability
  • Is fraudulent or involves payment disputes

Upon termination, your right to use the Platform will immediately cease. Refunds for terminated accounts will be handled in accordance with our Refund Policy.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes via email or Platform notification. Continued use of the Platform after changes constitutes acceptance of the modified Terms.

14. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of India. Any disputes arising from these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of courts in [Your City], India.

Before initiating any legal proceedings, you agree to first attempt to resolve disputes through good-faith negotiation with us.

15. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

16. Contact Information

If you have any questions about these Terms, please contact us:

Tejas Civils

Email: support@tejascivils.com

Website: www.tejascivils.com

By using Tejas Civils, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.