Last Updated: December 2024
All Sales Are Final
Tejas Civils operates a strict no refund policy. Once a purchase is completed, we do not issue refunds for any courses, test series, study materials, subscriptions, or any other products or services offered on our platform.
At Tejas Civils, we are committed to providing high-quality educational content for UPSC and UPPCS preparation. We invest significant resources in creating comprehensive courses and materials. Therefore, all purchases are considered final.
Please review course details, syllabus, and sample content carefully before making a purchase.
Digital educational content is instantly accessible upon purchase. Once you gain access to:
The intellectual property and content cannot be "returned" like physical products. Therefore, we maintain a strict no-refund policy to protect our educational content.
To ensure you make an informed decision, we strongly recommend:
While we maintain a strict no-refund policy, exceptions may be considered only in the following circumstances:
If you experience persistent technical issues that completely prevent you from accessing purchased content:
If you accidentally purchase the same course or product twice:
If we cancel a course, discontinue a service, or fail to deliver promised content, you will receive a full refund or course credit for any unused portion of your purchase.
While refunds are not available, in exceptional cases and at our sole discretion, we may allow a one-time transfer to another course of equal or lesser value within 7 days of purchase, provided you have not accessed more than 10% of the course content.
In exceptional circumstances, we may offer account credit instead of a refund. Account credits can be used toward future purchases and are valid for 6 months from the date of issuance.
The following are strictly non-refundable under all circumstances:
Free courses, trial periods, and complimentary resources are provided as-is.
Any e-books, PDFs, or study materials that have been downloaded.
Live classes, webinars, or mentorship sessions that have already occurred.
Monthly or annual subscription fees. You may cancel future renewals, but no refunds for current period.
Once you have attempted any test in a package.
Courses purchased during sales, with coupons, or at discounted prices.
You may cancel your subscription at any time to prevent future charges. However:
Cancellations take effect at the end of your current billing cycle. You will not be charged for subsequent periods.
If you have a billing issue or unauthorized charge, please contact us directly at support@tejascivils.com before initiating a chargeback with your payment provider.
We are committed to resolving billing issues promptly and fairly.
Warning: Unauthorized chargebacks may result in immediate account suspension, revocation of access to all purchased content, and potential legal action to recover costs and damages.
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to our website. Purchases made after changes take effect will be subject to the updated policy.
If you have questions about our No Refund Policy or need assistance, please contact us:
Our support team typically responds within 24-48 hours during business days.
This Refund Policy is part of our Terms & Conditions. By making a purchase on Tejas Civils, you acknowledge that you have read, understood, and agree to this No Refund Policy.
